Email – xRM Coaches

0 Correcting Email Router issues after transitioning CRM Online to Office 365

I had one of my CRM Online organizations transition to the O365 platform a couple of weekends ago. Not exactly a smooth process. One of the issues I ran into was my email router was not running due to configuration changes. Here is a list of things I worked through. Hopefully this will help some […]

1 The Email Router and Microsoft.Crm.Tools.EmailAgent.SystemState.xml file

Occasionally, and for reasons that are unclear, the CRM Email Router file Microsoft.Crm.Tools.EmailAgent.SystemState.xml gets corrupted which causes the Email Router service to stop (and your email along with it). If you find your Email Router is not running and a restart does not work-it immediately starts and stops, check the Windows Application event log to […]

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Category Archives for "Email"

0 Correcting Email Router issues after transitioning CRM Online to Office 365

1 The Email Router and Microsoft.Crm.Tools.EmailAgent.SystemState.xml file