Daily Archives: January 26, 2015

Dynamics CRM: The error is not always what you see

One of my customers has had an issue with their CRM system since I upgraded them from Dynamics CRM 4.0 to 2011. Basically the System Settings page will not allow you to make changes.  I got the following JavaScript error: <ScriptErrorDetails> <Message>Object doesn’t support property or method ‘down'</Message> <Line>426</Line> <URL>/tools/systemsettings/dialogs/systemsettings.aspx</URL> <PageURL>/tools/systemsettings/dialogs/systemsettings.aspx</PageURL> <Function>anonymousr:Objectdoesn’tsupportpropertyormethod’down'</Function> <FunctionRaw>TypeError: Object doesn’t […]

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