I wanted to show you two examples of contact with a customer. In my opinion, one is good, and one is bad. You may decide for yourself. The Bad My wife received this from her optometrist: Besides a little redaction of the doctor’s details, this is untouched. I see two problems here: 1. My […]
Continue readingThe Dynamics CRM 2011 December 2012 service update (otherwise code-named Polaris) gave us the new Flow-UI forms. These forms include an auto-save feature that can, and probably will, effect the way we CRM developers approach our work. If you have not investigated the side-effects and other design-considerations for this new feature, please take a look […]
Continue readingIn Dynamics CRM 4.0, the Label property of an IFRAME was not required: With Dynamics CRM 2011, the Label property is required: This is not a problem until you attempt to edit the properties of an IFRAME. If the Label is blank, you will receive and error and be forced to complete the […]
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