With SnapShot!, the ultimate documentation tool for Dynamics CRM/365
If you have worked with Dynamic CRM or Dynamics 365 for any length of time, you know that producing documentation covering more than just the metadata (entities, fields, etc.), can be a challenge.
In fact, much of the system requires you to take screen shots with applications like SnagIt because there is really no other way to accomplish the task.
While this may work for smaller projects, producing a comprehensive end-of-project, end-of-cycle documentation can become a nightmare - and one that repeats itself over, and over, and over again.
Let's face it: You have real work to do. Spending hours looking at developer notes (if they exist) and taking screen shots just to satisfy a procedural requirement is probably not the best use of your time.
While there are solutions available to document some parts of your system, there is just no way to easily extract much of the information without resorting to a custom application or a PowerShell script. I know this because this is exactly what I did for years: Created one silly application after another that extracted just the data that I needed for whatever project I was working on. It became very tiresome and in the end, very difficult to manage. This got me to thinking...
What if you had access to a tool that could connect to a Dynamics CRM/365 system and extract all of the relevant settings, configuration, and data?
What if that tool was easy to use and supported versions 2011 through Dynamics 365?
What if that tool dug into the depths of Dynamics CRM/365 and retrieved settings and insights that you did not know existed?
What if you could have that tool installed and producing documentation in less than 30 minutes?
What about that?
With those things in mind, on November 27th, 2012, I released SnapShot! for Dynamics CRM. And it's only gotten better since.
Now every Dynamics CRM/365 Administrator, Consultant, and Business Bnalyst can create picture-perfect documentation and save many hours of manual labor.
Disclaimer Alert: Ok, sometimes it 5 minutes, sometimes it's 30, and sometimes it depends. It's all relevant to the number and depth of your customizations, but the majority of the time SnapShot! will run in less than 30 minutes.
Here are the major categories for which SnapShot! creates reports:
Can you say Kitchen Sink? We don't just stop with metadata. The Customizations reports really digs deep into Dynamics CRM/365 to help you understand your Dynamics CRM system from the inside out.
The most useful Administration and Business Management settings are also reported on.
I am quite proud of the level of detail found in the Security Reports. Not only does it document everything related to security, but it also creates reports that resemble the Dynamics CRM/365 interface so they are easily consumable by others with Dynamics CRM/365 knowledge. Check out a sample Security Role report here.
The Email Configuration reports detail the various email entities with Dynamics CRM/365. The Email Settings report consolidates both system and user email settings within a single report. This is most helpful since many of the settings that cause issues are actually User Personal Options, which are maintained at the user, not system-level.
The Auditing Summary gives you a comprehensive review of the auditing settings across all of your entities and fields.
OK, to be honest, some of these are a bit esoteric but they solved a problem I was having on a project at one time or the other so I have included them in hopes that they would be useful to others.
However, the Automation Testing Matrix report is fairly useful. It identifies all of the events that can happen to an entity or field. This list can be used to assist the Quality Assurance department when testing changes.
This is all it takes to create a SnapShot! report:
CONNECT TO DYNAMICS CRM/365
Using any of the supported connection methods: Online, On-Premises, IFD (Federation)
As you can see from the images above, selecting the reports you wish to export is simply a matter of checking a box.
SELECT AN OUTPUT FOLDER
After all, the reports have be written somewhere.
CLICK THE CREATE BUTTON
Instructs SnapShot! to start the data extraction and reporting process.
And there you have it. It really is that easy.
SnapShot! for Dynamics CRM/365 is not for everyone, so please review the sections below to see if you are one of the people who will get the most results.
Try SnapShot! risk free for 30 days and if you cannot say that it eases your administration burden by producing top-quality Dynamics CRM/365 documentation, then just send us a message and we'll refund your money, no questions asked.
Otherwise, here are a few more things to consider:
There are several reports that will help in this case: Entities, Fields, and Relationships. All of the relevant Dynamics CRM/365 metadata will be extracted and added to various Excel worksheets.
There are reports for each that contain the most relevant information about each entity type.
We have three reports for web resources:
The User Privileges reports show what security has been applied to the user after their personal and team security roles have been taken into consideration.
SnapShot! uses an Dynamics CRM/365 SDK call to actually perform this query, then creates a report that resembles that of the Security Role report so that you can easily understand what is what.
Finally, the raw User Privilege data can be extracted should you need to perform a programmatic or other type of analysis of the data.
Custom security roles and their privileges are documented and look exactly like the forms with Dynamics CRM – right down to the colored circles. Here is a sample.
In addition, all of the raw privilege data can also be captured for comparison from one version to the next and from one security role to another. Here is a sample.
Pretty far actually. It documents most of the metadata as well as other common scenarios that we've found useful. The point you need to upgrade to SnapShot! Professional is when you have a need to perform a security review.
While you do not have to have the System Administrator Role, it really does help because some parts of Dynamics CRM/365 are only accessible by Administrators.
SnapShot! is a Windows application that is installed on a user's workstation.
Once installed, it can access any Dynamics CRM/365 installation with which the user has access.
Note: Depending on your individual user security, on your workstation, you may need to right-click on the SnapShot.exe and select Run As Administrator, to allow SnapShot! to write configuration and other data back to your hard drive.
SnapShot! is licensed by Dynamics CRM/365 organization so an unlimited number of users may use the software.
This is great if you have different teams or business analysts who are working within the same Dynamics 365 system but are on different projects.
Just email us any time within the first 30-days of using SnapShot!, explain why you are unhappy, and we'll refund your full purchase price.
"But will that not open you up for fraud and misuse?" Actually yes, it does. There are always people who try and take advantage. But there are many more who will not. We will take the side of the latter.
As far as I am concerned, there is only one tool for taking screen captures and that is Snagit, from TechSmith.
I have it open on my computer all of the time and take hundreds of screen captures and videos every month.